The cleanliness and vinyl floors were nice. You could visibly see how clean they were. Shower products smelled divine and were local. Bought some for home online. The ability to bring my large dog was the reason I chose Wayfinder. Parking was ample, there are areas to walk the dog, apparently there is a pool onsite that I may have missed or is outside and closed this time of year (March). I was grateful to have breakfast & coffee on-site in the morning.
Amber
April 2025
The one thing that I would love to highlight is the customer service. The staff at Wayfinder impressed me to the point that I chose to write a Google Review. Even though it was extremely late at night and I could tell the staff were slammed during Labor Day weekend, Lisa and Emre especially treated me and my family with empathy, patience, and efficiency in solving the predicaments I presented. I don’t expect things to be perfect off the bat because we are all human, but I do have high expectations regarding the effort staff put in to solve the presented problems. The general manager also did a fantastic job at handling my frustrations. He deescalated the situation and my frustrations while also keeping his calm when explaining his resolution. Also, the decor was very trendy and nice. The drink voucher to enjoy the new lounge was also a nice touch. However, the customer service is what stands out because that is what made my family’s stay here worthwhile.
Sangweon
September 2024
Location is great. The room was beautiful and clean. 2-room suite, which was a surprise. Staff was all friendly. The price per night was very good off-season. Kinda loved seeing various dogs around the property. Pet friendly.
Karen
Februari 2025
While undergoing renovation they really are doing the best with the space they have. Everything was clean and staff was helpful and enjoyable to interact with. It had a nice charm and we look forward to returning when all the work is done.
Crowell
Mac 2024
Hotel was modern and furnishings were up to date and stylish. Room was clean and bedding was comfortable. Bathroom was also clean and up to date. Lobby was cute - there was retro seating and a water station. All up to date. Location was 5 minute drive from downtown Newport but parking was easy to find. Loved staying there and would recommend to friends.
Kerri
Ogos 2024
Booking.com failed to mention that there was a fire in the hotel and was under renovation. Finding the entrance was hard, because the signs weren't lit. The first room smelled like chemicals, the second one we checked had a few things not working. Pool was a bit dirty, but it was early morning when we went out there. But because the staff (Johnathan) was extremely understanding and above and beyond helpful, we stayed. The manager on on staff the next morning was also extremely polite and helpful. We're considering going back to stay there once the renovation is completed. Just because of the great way we were treated.
Nadine
September 2023
We liked the free drink chips for the bar at check in. The food at the restaurant was very good. The room was clean and the beds were comfortable.
Juliette
September 2024
Cloud soft bed, blackout screen, reusable water bottles, Roku Smart streaming television, comfortable couch and very artsy decor.
Yusuf
Februari 2025
Great welcome. The room was large, light and clean. The bed was great and we were given a suite so had a comfy couch as well. The hotel has a limited restaurant menu and a bar so you don’t need to go out if you don’t want to
Jacqueline
September 2024
Updates were nice and well done. Great value for Newport.
Amy
Ogos 2024